Nature of grievance

ARBITRATION AGAINST A CARRIER FOR COMPENSATION FOR NON-DELIVERY OF OR DELAY IN DELIVERING GOODS: Where the Carrier of the goods causes delay in delivering goods or causes non-delivery of goods consigned, and where there exist any Arbitration Agreement between the Consignor and Consignee, Arbitration proceedings may be initiated for compensation, within 3 years (unless otherwise agreed) from the date, when the goods should have been delivered, having regard to Article 11 of the Indian Limitation Act, 1963