Nature of grievance

ARBITRATION AGAINST A CARRIER FOR COMPENSATION FOR LOSING OR INJURING GOODS: Where the Carrier of the goods causes injury or loses the goods consigned, and where there exist any Arbitration Agreement between the consignor and consignee, Arbitration proceedings may be initiated for compensation, within 3 years (unless otherwise agreed) from the date, when the loss or injury to the goods occasion, having regard to Article 10 of the Indian Limitation Act, 1963